Replacement Policy
At 7th Creations Studio, customer satisfaction is our priority.
1. Replacement Eligibility
- We offer replacement only (no returns). Replacement requests must be made within 48 hours of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Replacement will be provided only if the unboxing video is shared with the company’s email or customer care number at the time of request.
2. Non-Returnable Items
- Clearance sale items
- Used or damaged products (not caused during delivery)
- Customized or personalized products
3. Replacement Process
- Once your request is approved, we will arrange a replacement for the same product.
- Please allow 5–7 business days for processing and dispatch.
4. Damaged or Wrong Product
If you receive a damaged or incorrect item, please contact us within 48 hours with images at:
📧 Info@7thcreationsstudio.com
📞 +91 9953579097